Lead the support staff at Northwest Employment Works in Thunder Bay as the Operations Supervisor. This permanent role focuses on ensuring service quality standards in employment services. As the Operations Supervisor, you will provide guidance to a dedicated team and drive the fulfillment of Employment Services' standards set by the Ministry of Skills Labour, Immigration, Training and Skills Development.

Your experience leading teams in employment services and your strong interpersonal skills will be key to success. Key Responsibilities:

- Provide leadership and direction to support staff
- Ensure compliance with service quality standards
- Mentor and develop a high-performing team
- Work with mandated targets for funding success
- Promote a fair and accessible workplace setting Requirements:
- Minimum five years of supervisory experience
- Diploma or degree in relevant fields
- Experience in unionized environments preferred
- Strong organizational and team-building skills
- Familiarity with continuous improvement models Utilize your leadership and employment service expertise to make a positive impact at Northwest Employment Works in Thunder Bay.

📌 Operations Supervisor at Northwest Employment Works (Ottawa)
🏢 Confederation College
📍 Ottawa