Elevate your career as an Operations Supervisor with 4Refuel, a leader in mobile fueling solutions. Oversee daily operations and enhance customer service to drive organizational success. In this supervisory role at 4Refuel, you will guide the operational team to meet productivity targets while ensuring high-quality customer satisfaction.
Your expertise in management and customer service excellence will be essential in implementing strategies that improve performance and drive results. You'll work collaboratively with department heads to maintain standards and achieve objectives smoothly. Key Responsibilities:
- Plan daily and weekly workloads for operational efficiency
- Ensure adherence to customer service excellence standards
- Manage resolutions for escalated customer inquiries
- Monitor departmental performance against goals
- Develop and implement current business strategies Requirements:
- 3-5 years of management experience required
- Valid Class 3 with Air Brake license needed
- Exceptional communication and problem-solving skills
- Must have a safety and compliance mindset
- Flexible to accommodate extended work hours Lead your team to success at 4Refuel while enhancing service quality and operational standards.