INTERNAL/EXTERNAL Job Title: Overnight Housing Worker Position Type: Reduced Full-Time, Permanent, Bargaining Unit Number of Positions: 1 Reason for Posting: Existing Vacancy Rate: $29.40 per hour Vacation: 4 weeks to start Perks: Group benefits with Life Insurance, AD&D;, Extended Health, and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation Hours: 27 hours weekly – three shifts 11:30pm-9am; Thursday-Saturday Supervisor: Senior Manager, 145 Queen Housing Programs Posting Date: June 30, 2026 Application Deadline: July 15, 2026 Location: 145 Queen Street East, Toronto Why Fred Victor? For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.

We are committed to ending homelessness, one person at a time. The 145 Queen Housing Programs works with chronically homeless tenants to access and maintain alternative supportive housing in shared accommodation. This program aims to provide a safe space for individuals experiencing deep poverty with a history of chronic homelessness and often the long-term effects of trauma and substance use.

The program serves tenants through a harm reduction, eviction prevention and community engagement framework to reduce their isolation and build community through engaging programs and activities. Does this sound like work you want to be a part of?

We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

What You Will Do Provide welcoming, friendly and qualified front desk support for the tenants at 90 Dunn Avenue Support the program by answering phones, fielding tenant questions, taking work orders, assisting with medication, giving notices and liaising with other workers and professionals Use community development and conflict resolution approaches to support tenants to develop skills to live cooperatively in their accommodation Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their housing. Know and be conversant in the Residential Tenancies Act, and in particular, areas on non-payment of rent and non-compliance of the tenancy agreement.





Work closely with the Security personnel to ensure a safe and secure housing environment by liaising and assisting on issues of mutual concern.

Identify, intervene and deescalate crisis situations and work with tenants to develop crisis management skills Deal with housing related issues such as behavior, social isolation, mental health, substance use and hygiene by encouraging tenants to problem solve and support them to access local community resources Work from trauma informed, community development, harm reduction, client centered and collaborative approaches Work as part of the Housing Team Work in collaboration with University Health Network’s Social Medicine Team to coordinate clinical and health navigation and support tenants to achieve their health and housing related goals This position requires respect for, and expertise working with, tenants who are facing mental health issues, addictions, abuse and social isolation and who come from racially and ethnically diverse backgrounds.

What You

Bring to the Team Demonstrated experience providing support within a harm reduction, restorative justice and anti-oppression-based framework.

Strong understanding of social support systems for people experiencing homelessness (Ontario Works, ODSP, CPP, Community based resources, etc.) Strong customer service skills Highly developed written and oral communication skills Strong understanding of and experience in community development practices Well developed conflict resolution and negotiation skills and crisis management skills Ability to work productively within a team setting Strong organizational skills; highly developed ability to prioritize work through short and long term goals and remain versatile Well developed interpersonal skills that will produce effective, productive and appropriate relationships with the tenants, community, external agencies and staff at Fred Victor Proven ability to constructively give and receive feedback Highly developed understanding of and proven ability to communicate appropriate professional boundaries Proven ability to challenge organization,



staff and tenant communities in a positive and creative way to effect better service Knowledge of community-based resources Knowledge of the Residential Tenancies Act Experience with and proven responsibility handling money Sound knowledge and understanding of Health Systems navigation and an ability to collaborate with clinical supports (an asset) What Sets You Apart Passion for working in a housing setting providing services that are eviction prevention, harm reduction and restorative justice focused Commitment to community development and programming that is reflexive to the needs and interests of the community Dedication to advocacy and prioritizing people who use drugs as experts of their own lives Compensation and Benefits For the Overnight Housing Worker position, Fred Victor offers an hourly rate of $29.40 4 weeks of vacation to start + 1 float day Generous paid sick leave allowance A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.

6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP Access to employee and family assistance plan How You Can Apply Internal employees who are interested in this prospect are encouraged to apply through ADP by navigating to Myself > Talent > Career Centre Please note that we are currently soft-launching our new online hiring system through ADP. During this transition, not all job postings are available in the system yet. We appreciate your patience as we work through this transition.

As part of the application process, applicants are asked to upload their resume and a cover letter as one document describing their interest in joining the Fred Victor team. A Police Record Check is required by the final candidate prior to hiring. Accessibility & Accommodation Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.

As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

📌 Overnight Housing Worker (Toronto)
🏢 Fred Victor Centre
📍 Toronto