We are seeking a professional, organized, and dependable Paralegal and Receptionist to join our Montréal office.

The successful candidate will provide administrative and paralegal support for traffic-ticket, criminal files and more, while also serving as the first point of contact for clients by telephone.

Main Responsibilities

- Answer incoming telephone calls in a skilled and courteous manner
- Respond to general client questions and direct calls to the appropriate team member
- Open new client files and collect the necessary information and documentation
- Perform follow-ups with clients regarding outstanding documents, payments, court dates, and file updates
- Assist with the preparation and organization of traffic-ticket and criminal files
- Draft routine correspondence, forms, and other legal or administrative documents
- Review and maintain client files to ensure that information is accurate and complete
- Enter information into the company’s case-management system
- Monitor deadlines, court dates, and other important file-related dates
- Communicate with courthouses, prosecutors, clients, and other parties when required
- Schedule appointments and manage general office communications
- Process payments and provide clients with receipts or confirmations
- Perform other administrative and paralegal duties as assigned





Qualifications
- Some previous paralegal or legal administrative experience is required
- Paralegal diploma, legal administrative training, or equivalent experience is an asset
- Excellent telephone manner and strong client-service skills
- Strong organizational skills and attention to detail
- Ability to manage multiple files, deadlines, and priorities
- Professional, dependable, and able to handle confidential information
- Comfortable working independently and as part of a team
- Proficiency with computers, email, Microsoft Office, and file-management systems
- Knowledge of Québec traffic-ticket procedures or penal law is an asset
- Fluency in both French and English is strongly preferred due to regular communication with clients in both languages

Working Conditions
- Full-time position
- Work performed in person at our Montréal office
- Schedule: Mon-Fri 9-5
- Start date: In the next week

How to Apply Please submit your résumé along with a brief description of your relevant paralegal, legal administrative, and customer-service experience.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $55,000.00-$75,000.00 per year

Work Location: In person

📌 Paralegal and Receptionist (Montreal)
🏢 Ticket911.ca
📍 Montreal