Drive payment efficiency as Payments Operations Lead at Klir in Toronto. Oversee onboarding, reconciliation, and customer support within a hybrid work workplace. Join Klir's Klir Connect team, an innovative business unit focused on streamlining utility payments.

This vital role demands operational clarity and customer-first service as you implement scalable processes for payments across multiple utilities. Your hands-on approach will ensure the payment platform runs smoothly, helping to serve backflow testers and liquid waste haulers effectively. Key Responsibilities:

- Manage merchant account and payment partner onboarding
- Oversee daily health of Stripe-based payment operations
- Reconcile payments and resolve discrepancies
- Facilitate utility onboarding processes and testing
- Collaborate with CX for support integration Requirements:
- Experience in payments or fintech operations
- Strong attention to detail in reconciliation tasks
- Ability to work cross-functionally with diverse teams
- Comfortable working in a hybrid role
- Background in customer onboarding preferred Be a key player in shaping the payment processes at Klir and ensure customers have a seamless experience.

📌 Payments Operations Lead at Klir (Toronto)
🏢 Klir
📍 Toronto