Position Summary The Support Worker provides a range of supports, serving homeless/at risk individuals, many of whom are living with mental illness, substance use and/or HIV. Using a strength-based model, the Support Worker participates with tenants in the development and implementation of service plans, including assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports.

The Support

Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed.

The Support

Worker also provides daily support including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.

Job Competition # cas2026.296Closing Date: Midnight, August 26, 2026Job: Relief Support WorkerHourly Range: $33.49 – $35.31 (BCGEU, Grid 34) Work Site: 215 Princess AveStart Date: As soon as possible A transparent British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

Program

SummaryPrincess Rooms was RainCity Housing’s first minimal barrier housing program in Vancouver for people facing systemic and individual barriers to adequate housing and health, personal and financial security.

Princess

Rooms came to life to address the unique safety and support needs of people who struggle with mental health in our community. The program offers a flexible, non-judgemental environment and follows a harm-reduction/health promotion philosophy. For us,



the term ‘Risk Reduction’ doesn’t only apply to drug use or safer sex. It can mean safer lives, creating safer spaces for people to live and thrive in.

Qualifications: Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes: A Diploma in community social services,

Two years of recent, related work experience; emphasis on mental health, addictions, homelessness and/or social services,

Or an equivalent combination of education, training and experience,

Current First Aid and CPR certification Key Skills and Abilities Establish and maintain collaborative relationships

Identify and work to increase people’s strengths

Work with people using hope-inducing strategies

Informally teach harm reduction, life skills

Implement client-centred service plans

Respond to problematic behaviour using an understanding of the behaviour's context and function

Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.

Knowledge of mental health diagnoses, medications, treatment and support resources

Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.

Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.

Knowledge of the housing continuum, including supported housing systems and program models for special needs populations

Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.

Assists participants in maintaining a clean apartment, including encouraging independence and increasing skills, washing belongings and cleaning apartment, assisting with pest control, and liaising with home support, if applicable.

Completes shift duty list, as per program requirements.

📌 Princess Rooms - Relief Support Worker (Casual) (Vancouver)
🏢 Rain City Housing
📍 Vancouver