Looking for a Production support Engineer to work for the Commercial Line of Business. An ideal candidate should be the one that has experience as outlined below :-
Below is the detailed :
Monitoring and Alerting: Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.
Incident Response: Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.
Automation: Automate repetitive tasks and processes to improve efficiency and reduce manual effort.
Infrastructure Management: Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.
Capacity Planning: Plan for future capacity needs to ensure systems can handle anticipated workloads.
Release Engineering: Develop and maintain processes for deploying software updates and releases.
Collaboration:
Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.
Documentation: Maintain explicit and concise documentation of systems, processes, and procedures.
Continuous Improvement: Identify areas for improvement and implement changes to enhance system reliability and performance.
Skills and Qualifications:
Cloud Platform (OCP)
8+ Years’ experience in production support handling Prod incidents.
Excellent knowledge of OCP and Azure Services.
Container Services (Kubernetes) is mandatory especially on Azure using CLI
Monitoring tools ( Dynatrace ), Splunk
Catchpoint
Knowledge of Chaos Engineering.
Operating System (Windows, Linux)
Scripting (Shell Scripting, Python, Power Shell)
Database (SQL database management, MongoDb)
Disaster Recovery Planning.
📌 Production Support Engineer (Toronto)
🏢 Lorven Technologies
📍 Toronto
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