Are you a people-focused qualified with excellent organisational skills and a passion for delivering great customer service?

Our client in Woodstock, Cape Town, is looking for a Receptionist and Sales Support Administrator to manage the front desk, assist customers, support the sales team, and handle day-to-day administration.

REQUIREMENTS

- Matric, or equivalent qualification

- Experience in sales, business development, client services, operations, or account management

- Proven ability to deliver exceptional customer service and build client relationships

- Highly organised with excellent administration, time management, and multitasking skills

- Strong written, verbal, and telephone communication skills

- Professional presentation and confidence when meeting clients

- Experience with CRM systems (Pipedrive advantageous), Xero, and Google Workspace

- Strong attention to detail and problem-solving skills

- Commercially minded with a passion for sales, business growth, and customer experience

- Comfortable using technology, AI tools, and learning new systems

- Creative mindset with an interest in product development and innovation

- Previous leadership, training, or people management experience advantageous

- Experience developing SOPs or training materials advantageous

- Willingness to work occasional evenings, weekends, and public holidays as required

DUTIES

Sales & Business Development





- Manage enquiries from initial contact through to confirmed booking

- Maintain the sales pipeline and CRM system

- Generate new business through prospecting, networking, referrals, and strategic partnerships

- Build and maintain relationships with key clients and industry partners

- Conduct client meetings, follow up on opportunities, and support new product launches

Client Experience

- Manage client communication throughout the booking process

- Deliver exceptional customer service and ensure smooth handover to operations

- Resolve client issues, manage feedback, and ensure timely delivery of event content

Operations & Event Management

- Coordinate bookings, scheduling, staffing, and daily operations

- Oversee event delivery, quality control, and staff performance

- Resolve operational, technical, staffing, and client issues

- Improve operational processes and provide hands-on support when required

Administration

- Manage invoicing, records, reporting, and business administration

- Support business planning and continuous process improvement

Equipment & Marketing

- Ensure equipment and inventory remain event-ready

- Capture event content and collect client testimonials for marketing

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Follow us on Facebook

Follow us on LinkedIn

Visit our Website

📌 Receptionist and Sales Support Administrator – Woodstock, CPT
🏢 Timepers
📍 Woodstock