About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives.
As Recruitment
Associate, You Will… Partner with Recruitment Managers to determine staffing needs
Interact with applicants & respond to initial inquiries
Process and track applicant job submissions
Conduct & request tests needed for hiring
Recommend ways of improving recruiting process
Participate in job fairs & hiring events
Build relationships with internal employees
Ensure orientation and the onboarding process runs smoothly As Recruitment Associate, You Have… A love for people and thrives in a team environment A professional and mature attitude
Excellent organizational skills and ability to handle a high volume of work
Valuable judgment on sensitive issues and can maintain confidentiality
Previous experience with interviewing and selecting candidates is an asset
1-2 years administrative experience in a rapid-paced environment IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics. IntouchCX is committed to accommodating persons with disabilities.
If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
Benefits of Working as a Recruitment Associate… Industry-leading medical, vision, and dental benefit plans + paid time off benefits