Job Overview

We are seeking an energetic and dedicated Relationship Manager specializing in Business Banking to join one of our Banking clients. In this pivotal role, you will be the primary point of contact for our business clients, driving growth and fostering solid, lasting relationships. Your expertise in financial services and your proactive approach will help clients achieve their financial goals while ensuring the bank’s success.

This position offers an exciting opportunity to make a meaningful impact by delivering tailored banking solutions that meet diverse business needs.

Responsibilities:

- The RM will be responsible for driving Business deposits (both NTB and ETB) and ecosystem focused businesses like Trade, International Money Transfers, Referral Services, etc. for Retail and Business ecosystems.
- The RM will help branches and Alternate Channels by providing end-to-end solutions for Business Forex, referral services, Local Deposits, Mortgages or any other focused ecosystems of the Bank. Where required the RM will also support in providing demos for doing business Forex, credence set up, demo on Referral services systems like RIB, etc.
- Increase wallet share by 360 degree focus on customer relationship and cross selling products to the customer viz. trade finance, current accounts, deposits and facilitating other liability opportunities
- Acquire and maintain business loan clients for the bank
- Perform various financing activities as per customer’s requirement handling products like Working capital, Term Loan etc.
- Create lending proposals for commercial and business banking clients.



Use credit knowledge and knowledge of various products for deal structuring.
- Achieve individual sales targets and grow account profitability, while maintaining a high service standard and compliance
- Ensure stability of income from existing set of clients and explore avenues for new income generation from existing as well as new clients
- The RM will work closely in the catchment in terms of scoping out wish list customer from the catchment and further help in acquiring this set of customer for increasing Business by giving appropriate solutions best fitted
- Manage relationship with customer by increasing the book size
- Monitor portfolio quality and take proactive corrective actions in order to maintain accounts as performing assets
- Origination, structuring and end to end delivery of the Business Banking solutions for existing/new clients to maximize overall relationship with the Group
- Work with various internal departments and ensure customer enquiries, concerns and complaints are timely resolved to the customer’s satisfaction.
- Ensure high service standards are maintained, including meeting expected turnaround times
- Adhering to regulatory and internal Bank requirements including anti-money laundering/anti-terrorist financing and compliance criteria, while being cognizant of local regulatory parameters
- Completing loan and security documentations and disbursement including getting necessary approvals for effecting disbursement
- Resolution of pending compliances and ensuring to do timely annual renewal of accounts in portfolio
- Any other duty as assigned

Pay: $80,000.00-$90,000.00 per year

Work Location: In person

📌 Relationship Manager- Business banking (Toronto)
🏢 Alnamo
📍 Toronto