Job Title: Retail Business Development Representative – Field Sales

Location: Toronto, ON

Work Arrangement: field-based, with regular travel across the Greater Toronto Area

Employment Type: Full-time / Part-time ABOUT THE ROLE

We are looking for a proactive and relationship-driven Retail Business Development Representative to support the expansion of our retail presence across the Greater Toronto Area. In this field-based role, you will indentify and onboard new retail partners, strengthen relationships with existing accounts, and help stores improve product adoption, reorder activity, and sales performance. The position is well suited to someone who enjoys being in the field, building relationships, solving problems, and working in a fast-moving environment.

KEY RESPONSIBILITIES

Business Development & Store Expansion: actively prospect and onboard new local retail stores; drive product adoption, increase reorder rates, and improve sales conversion within your assigned Toronto territory

Store Visits & Market Research: regularly visit potential and existing customer stores to gather key market insights, monitor competitor activity, and identify growth opportunities

Account & Relationship Management: build and maintain long-lasting relationships with store owners/managers, acting as their main point of contact to resolve pain points and deliver excellent service

On-Demand & On-Call Support: be available for on-call assignments, direct customer requests, and collaboration with cross-functional team members

CRM & Data Reporting:



manage your territory’s client database, accurately documenting all customer interactions, sales pipelines, and market feedback in the CRM system to report back to management

In-Store Promotions & Enhancements: assist retail stores with promotional activities and marketing events to boost product sales volume, while recommending product/service enhancements based on client feedback

Territory Travel: travel regularly across the Greater Toronto Area (GTA) to maintain continuous recurring touchpoints with local retail clients. BASIC QUALIFICATIONS:

Must possess a valid Ontario Driver's License (G2/G) with a reliable driving record and competency

Fluent in English (robust written and verbal communication skills)

Excellent interpersonal and communication skills, with the ability to convey ideas clearly, logically, and persuasively. PREFERRED QUALIFICATIONS

Industry Experience: prior experience in 3C (Consumer Electronics), FMCG (Fast-Moving Consumer Goods), or retail customer service is strongly preferred

Hands-on BD Skills: experience with outbound cold calling, field sales, lead generation, and sales pipeline management

Problem Solving & Adaptability: thrives in a fast-paced, high-ambiguity startup environment with a hands-on approach to solving client issues

Process & Insight Orientation: ability to quickly extract market insights and assist in building standard operating procedures (SOPs)

Strong organizational, negotiation, and time management skills.

📌 Retail Business Development Representative (Toronto)
🏢 Happy Global
📍 Toronto