Summary Of Duties Responsible for Case Management through early and active intervention for both non-occupational and occupational illness/injuries.

Develop, coordinate and implement modified work plans for non-occupational and occupational illness/injuries

Report and Manage WSIB claims with goal of early and secure return to work programs and reduction of lost time. File required objections and reconsiderations of WSIB case files for appeals.

Communicates with employees, management, union representatives, WSIB and LTD representatives to facilitate the return to work process in compliance with applicable legislative requirements, Hospital policy and procedures and relevant Collective Agreements;

Conducts regular progress meetings for all parties including employees, unions and managers;

Collaborate and participate with Human Resources, Patient Care Managers, other OHS staff and legal counsel in the preparation for grievance and arbitration hearings.

Provide timely updates on claim status and payments to HR team and the payroll team to ensure accurate payments

Attends WSIB and WSIAT hearings as required;

Works with Human Resources, Managers, Directors and unions to identify placements for employees on the Permanent Accommodation List

Performs matches for physical demands on jobs to compare with the employee’s restrictions;

Maintains statistical data and provide routine reports as directed;

Receives,



reviews and interprets medical documentation and based on this review approves or denies sick leave benefits

Critically analyzes case files for other health related factors which may influence recovery time, early and safe return to work, eligibility, and seeks further medical documentation, if required Qualifications/Skills Bachelor’s Degree in a relevant discipline such as Occupational Health and Safety, Nursing, or health related field.

Certificate in Occupational Health and Safety or Disability Management preferred

Experience in Disability Management required

Experience with WSIB claims management

Experience in dealing with Insurance Company adjudicators/investigators

Experience with working with arbitrations required

Sound knowledge of the Workplace Safety & Insurance Act, WSIB, Human Rights and LTD processes and procedures and all applicable occupational heath & safety legislation and standards

Minimum 3-5 years occupational health experience related to WSIB, WSIB framework, disability management, and accommodation

Occupational Health experience in a hospital environment preferred

Computer literacy – Microsoft Office

Proficient in the use of Parklane System

Excellent written and verbal communication skills

Proven creative problem solving ability

Excellent understanding of disability management and early and safety RTW principles

Teamwork and co-operation, Flexibility, Analytical Thinking, Professionalism commitment, reliability and integrity

Good attendance and performance record

📌 Return to Work Coordinator - Occupational Health and Safety - Regular Full-Time 2026 (Toronto)
🏢 Sunnybrook
📍 Toronto