- Relay is scaling rapidly, and we’re expanding our Risk Strategy team to help safeguard our platform and the millions of small businesses that rely on it

- As a Risk Strategist, you’ll own projects end-to-end, analyzing fraud trends, backtesting and optimizing fraud rules, and collaborating closely with Risk Operations, Customer Experience, Product, Engineering, and Data to strengthen our defenses

- You’ll turn insights into rules, processes, and systems that protect our customers and directly influence how we detect and prevent fraud while ensuring a seamless, trusted experience

- At Relay, your work has real reach – helping millions of SMBs operate safely and confidently. If you’re passionate about using data to solve meaningful problems, shaping risk strategy, and making a tangible impact, this is the role for you

- Risk Strategy: Own the design and optimization of rules and strategies that balance fraud prevention, operational efficiency, and a seamless customer experience

- Data-Driven: Analyze onboarding, account, and transaction data to uncover emerging fraud patterns, vulnerabilities, and growth opportunities

- Design & Optimization: Develop, test, and tune fraud rules across customer touchpoints (onboarding, payments, account usage) to protect customers and reduce false positives

- Impact Measurement: Backtest rule changes to assess effects on fraud rates, customer experience, and operational workload

- Cross-Functional Collaboration: Collaborate with Product and Engineering to embed fraud controls in new features and products

- Risk Operations Partnership: Work closely with Risk Ops to ensure risk decisions are actionable, efficient, and scalable

- Tooling & Vendor Management: Implement automation, fraud tools, and external data sources to strengthen the risk engine

- Continuous Improvement: Monitor performance post-deployment, iterating rules and strategies to drive ongoing optimization

- Stakeholder Communication: Translate insights into clear recommendations for technical and non-technical stakeholders,



aligning risk decisions with business objectives

Advantages

- Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.

- Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.

- Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.

- Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive

- Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required.

We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

- Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.

- Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.

- Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.

- Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.

- Award-winning workplace: As a winner of CB Insights’ Fintech 100, Deloitte Canada’s Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.

📌 Risk Strategist (Canada)
🏢 Relay
📍 Canada