At Intrepid, we believe travel can change lives - for our customers, our teams, and the communities we visit. With over 35 years of experience, we’re proud to be the world’s largest purpose-led adventure travel brand, creating meaningful connections between people and places while delivering unforgettable experiences around the globe.

As our Sales Manager, you will play a key role in leading and inspiring a high-performing sales team to achieve and exceed targets and KPIs while delivering exceptional customer experiences. You’ll be a people-focused leader who empowers, coaches, and supports your team to succeed through clear expectations, regular feedback, and a solid focus on growth and development.

You will oversee all aspects of team leadership, including performance management, resource planning, goal setting, and supporting the day-to-day operations of the team. You’ll ensure processes and minimum standards are consistently followed while identifying opportunities for continuous improvement, driving productivity, and helping create a culture where people can thrive.

This is a full-time position based out of our Toronto, Canada office on a hybrid basis, with the opportunity to work from home two days per week. The salary range for this position is $70,000–$74,000 CAD,



plus a competitive benefits package and a range of excellent perks.

Some of the experience you’ll bring with you may include:

- Experience managing a high-performing sales team, with a proven ability to achieve targets and KPIs

- Exposure to the travel industry and/or call center operations

- Previous team management experience, including training, coaching, and developing team members

- Management training and/or qualifications are advantageous

- Personal and/or professional travel experience within our destinations

- Experience using and understanding computer reservation systems and CRMs

- Proficiency in Microsoft Office Suite

- Excellent communication skills

Please note

- We recognize that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference.

- Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant.

- We also reserve the right to close this advert earlier if we receive a high volume of applications.

📌 Sales Manager, North America (Canada)
🏢 Intrepid
📍 Canada