Work Model: Hybrid (Tuesday to Thursday from office)
Duration: 6 months
Role Summary
We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands-on experience leading Sales initiatives and related Systems implementations. The ideal candidate excels at translating business needs into practical technology solutions, with a strong focus on delivering scalable, user-centric systems and tools that improve sales performance and operational efficiency.
Core Skills and Experience
Communication and Presentation
- Excellent verbal and written communication skills.
- Ability to convey complex ideas clearly to both technical and non-technical audiences.
- Comfortable presenting to stakeholders at all levels.
Business Analysis Expertise
- Demonstrated ability to lead business-critical initiatives from discovery through delivery.
- Skilled in conducting thorough business analysis and driving cooperative decision-making.
- Proven track record of ensuring timely delivery of business value in fast-paced environments.
Cross-Functional Partnership
- Experience leading across all phases of the project lifecycle, including:
- Requirements elicitation and documentation.
- Business requirement analysis and validation.
- Stakeholder feedback sessions.
- Impact analysis and risk identification.
- UAT coordination and execution.
- Sprint demos and Agile ceremonies.
- Change readiness, training, and go-live support.
- Troubleshooting user-reported issues with minimal disruption and focus on long-term solutions.
Stakeholder Management
- Successfully partnered with diverse stakeholder groups.
- Strong ability to secure alignment and manage expectations throughout the project lifecycle.
Process Mapping, Optimization and Problem Solving
- Skilled in mapping and analyzing current-state and future-state business processes.
- Ability to distinguish between core business needs, stakeholder requirements, and system constraints.
- Analytical thinker with the ability to identify root causes and drive long-term, data-driven solutions.
- Focused on uncovering and addressing systemic process inefficiencies.
- Experience using Miro, Box, and similar tools for collaboration and process mapping.
- Willingness to take on additional tasks and responsibilities as assigned.
- Demonstrates flexibility, ownership, and a proactive approach to problem-solving and delivery.
📌 Salesforce Administrator (Toronto)
🏢 Astra North Infoteck
📍 Toronto
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