Who We Are

Kendrix Technologies is a Canadian-owned and operated systems integration company, proudly operating under Kandor Management Corp., alongside Guardteck Security and Everclean Facility Services. We design and deliver integrated building technology solutions that help protect, connect, and optimize the environments people live and work in.

We believe great systems start with great people. That’s why we invest in our teams through hands-on experience, continuous learning, and meaningful opportunities to grow. When our people are supported and empowered, they deliver work that is precise, reliable, and built to last.

Our work is driven by a practical, problem-solving mindset. We focus on designing and delivering systems that meet real operational needs, with an emphasis on reliability, scalability, and long-term performance in complex environments.

We don’t just install systems, we build long-term partnerships. Every project is approached with accountability, attention to detail, and a commitment to doing things the right way for our clients and the people who rely on these systems every day.

Our strength is our people. Every role contributes to the quality and consistency we’re known for, and every team member plays a part in building something meaningful. We are proud to be an equal opportunity employer, committed to creating an workplace where people can grow, collaborate, and build lasting careers.

This is an exciting opportunity to join the Kendrix team and be part of the work that shapes smarter, more connected buildings across Canada.

Position Overview The Service Technician is responsible for servicing, maintaining, and supporting a wide range of security and life-safety systems. This role works closely with the Service Manager to complete daily service tasks while providing technical expertise, mentorship, and support to field staff and end users.

The ideal candidate is technically strong, organized, and comfortable working independently in a dynamic,



customer-facing environment.

Key Responsibilities

Security Systems Service (Primary Function)

Perform service, troubleshooting, maintenance, and upgrades on security and life-safety systems

Support both current and end-of-life (EOL) products and platforms

Diagnose and resolve hardware and software issues

Perform software recoveries, upgrades, and system conversions

Install and support server/client software associated with security platforms

Service and Maintenance: Intrusion detection systems

Access control systems

ULC fire monitoring systems

Intercom and duress systems

Complete ULC inspections for fire monitoring and monitored intrusion systems

Provide technical support to end users and internal field staff

Prepare clear, accurate service documentation and reports for management and compliance

Technical and Systems Knowledge

Strong troubleshooting capability across software, hardware, and network-related issues

Experience with system firmware updates and security patches

Familiarity with computer hardware repair and operating system support

Sound understanding of low-voltage and electronic systems

Working knowledge of computer networking and IT fundamentals

Leadership and Collaboration

Communicate clearly and professionally with clients, team members, and management

Effectively manage multiple service jobs simultaneously while meeting deadlines

Qualifications and Experience

Minimum 3 years of relevant service technician experience or experience in a related field

Knowledge of: Low-voltage wiring and electronics

Computer networking and IT concepts





Strong knowledge of all aspects of installation of CCTV, Card Access, Intercom and Intrusion systems.

Experience or certifications with the following systems is an asset: C-Cure 9000

Genetec Security Center

Avigilon ACC/ACM

Bosch Intrusion

Keyscan Aurora

Kantech Corporate/ Global

Commend

Milestone

ExacqVision

March Networks

WHIMIS

Comfortable working at heights

Boom/ Scissor Lift experience is an asset

Fluent in English (verbal and written)

Valid class 5 driver’s license with a clean driving record

Ability to pass government security clearances and criminal background checks

#KTHP

Why Join Kendrix

Growth Potential We’re growing quickly and invest in people who bring curiosity, ownership, and a drive to solve problems and improve how things are done.

Learn & Develop Gain hands-on experience across core areas of technology operations including system design, installation, troubleshooting, integration, project coordination, and continuous improvement. Build real technical capability while growing your career in the field.

Strong Team Environment Join a collaborative technical team that values transparent communication, shared problem-solving, and supporting each other to get the job done right.

Purpose Driven Work Our systems help power safer, smarter, and more connected buildings. The work you do directly impacts the performance, reliability, and functionality of critical building technology.

Recognition & Appreciation We value precision, effort, and craftsmanship. Progress is recognized, and wins are acknowledged whether it’s a successful install, a technical breakthrough, or consistent high-quality work.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Kendrix Technologies is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

📌 Security Systems Service Technician (Burnaby)
🏢 Kandor
📍 Burnaby