Work Schedule: Full-Time, Ontario Business Hours Compensation: C$30,000–C$40,000 annually, plus quarterly performance-based bonuses About The Role MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations. This role combines accurate AR administration with active ownership of overdue accounts. You will manage customer invoicing, payment application, account reconciliations, collections, billing disputes, payment commitments, and collection forecasting.

This is not a junior billing or cash-application position. We are looking for someone who can independently manage a customer portfolio, handle difficult payment conversations, investigate discrepancies, and improve the timing and predictability of incoming cash. Previous Experience Supporting Canadian Companies Is Required.

What to Expect After Applying Every application is reviewed by our recruitment team. Qualified candidates will receive an email within one to two business days of applying with a link to complete a pre-recorded video interview. The interview will assess your AR and collections experience, Canadian-company exposure, technical knowledge, communication skills, judgment, and ability to independently manage overdue accounts.

Candidates who perform well may be invited to continue to the next stage of the hiring process.

Key Responsibilities Prepare, review, and issue customer invoices and statements

Apply customer payments accurately and resolve unapplied cash

Reconcile customer accounts and investigate discrepancies

Process credits, refunds, deductions, short payments, and overpayments

Maintain accurate customer records, payment terms, and collection notes

Monitor current, 30-, 60-, and 90-day aging balances

Conduct professional collection follow-up by telephone and email

Follow up on missed payments and broken payment commitments

Negotiate payment arrangements within approved company guidelines

Investigate billing disputes and coordinate with internal departments





Escalate high-value, high-risk, disputed, or severely overdue accounts

Prepare collection forecasts and report accounts at risk

Support month-end closing, AR reconciliations, and reporting

Recommend improvements to billing, collections, and escalation processes

Maintain complete and organized account documentation Education And Experience Requirements Bachelor’s degree in Accounting, Finance, Business Administration with an accounting concentration, or a closely related field A recognized professional accounting designation is considered an asset but is not required

Minimum 4 years of directly relevant accounts receivable, collections, credit, or accounting experience

Candidates with 4–7+ years of relevant experience are strongly preferred

Previous experience supporting Canadian companies is required

Robust full-cycle accounts receivable and collections experience

Direct experience managing overdue customer accounts and aging reports

Experience conducting telephone and email collections

Experience resolving billing disputes, unapplied cash, short payments, credits, and account discrepancies

Experience negotiating and monitoring payment arrangements

Experience preparing collection reports, aging summaries, or cash-receipt forecasts

Experience supporting month-end accounting activities

Strong Microsoft Excel or Google Sheets skills

Experience with QuickBooks Online or another established accounting or ERP platform

Advanced professional English, both written and spoken

Ability to communicate firmly and professionally during difficult collection conversations

Ability to work full-time during Ontario business hours

Reliable computer, high-speed internet,



headset, webcam, and professional remote workspace Ideal Candidate You are organized, persistent, analytical, and comfortable discussing overdue balances directly with customers. You maintain professional relationships while remaining clear about payment expectations and deadlines. You investigate why accounts remain unpaid, resolve valid issues, document commitments, follow up consistently, and escalate concerns when required.

You are comfortable being accountable for collection performance, aging reduction, forecast accuracy, and the quality of customer account management.

What Success Looks Like

Invoices are issued accurately and on time

Payments are applied promptly and correctly

Customer accounts remain accurate and reconciled

Overdue balances receive consistent follow-up

Payment commitments are documented and monitored

Billing disputes are resolved efficiently

Balances over 60 and 90 days are reduced

Collection forecasts are reliable

High-risk accounts are escalated appropriately

No unauthorized discounts, settlements, refunds, or write-offs are made Authority and Approval Limits The specialist may negotiate payment arrangements within established company policies. Management approval is required for write-offs, settlements, material fee waivers, legal escalation, collection-agency referrals, service suspension, and arrangements outside approved guidelines.

Compensation C$30,000–C$40,000 annually The role also offers up to C$4,800 annually in quarterly performance-based bonus potential, with a maximum of C$1,200 per quarter. Bonus eligibility may be based on aging reduction, collection performance, payment commitments received, forecast accuracy, dispute resolution, account accuracy, documentation quality, and compliance with company controls. Final compensation will depend on relevant experience, Canadian-company exposure, portfolio complexity, accounting-system knowledge, communication skills, and demonstrated collections performance.

📌 Senior Accounts Receivable & Collections Specialist (Brandon)
🏢 MoveSmart Rentals
📍 Brandon