Senior Atlassian Administrator (Jira, Confluence & Collaboration Platforms)

Hybrid 3 days a week onsite

About the Role

We are seeking a Senior Atlassian Administrator to take ownership of our collaboration, documentation, and knowledge management platforms. This position will play a critical role in ensuring our enterprise systems are secure, scalable, well-governed, and aligned with the needs of the business.

The successful candidate will be responsible for the administration and continuous enhancement of platforms including Jira, Confluence, SharePoint, document management, and electronic signature solutions. Working closely with stakeholders across the organization, you will help drive operational efficiency through streamlined workflows, strong governance practices, and effective platform management.

Key Responsibilities

Platform Administration & Optimization

- Administer, configure, and support enterprise collaboration and documentation platforms, including Jira, Confluence, SharePoint, and document management solutions.
- Monitor system performance and identify opportunities to improve functionality, usability, and adoption.
- Ensure platforms remain scalable and aligned with evolving business requirements.

Workflow & Process Management

- Design, implement, and maintain Jira workflows, approval processes, schemas, and automation.
- Partner with business teams to translate operational requirements into efficient system solutions.
- Continually refine processes to improve collaboration and productivity across departments.

Governance & Compliance

- Establish and maintain governance standards, naming conventions, and platform best practices.
- Manage content structures, repositories, metadata, taxonomies, and document lifecycle processes.
- Ensure systems remain organized, auditable, and compliant with internal policies and regulatory requirements.

Security & Access Control

- Administer user roles, permissions, and security settings across collaboration platforms.




- Maintain access control frameworks that balance business usability with security and compliance needs.
- Support platform audits and implement security improvements where required.

Continuous Improvement

- Drive initiatives to increase platform adoption and improve user experience.
- Identify opportunities for workflow automation and process standardization.
- Provide guidance and best-practice recommendations to stakeholders and end users.

Required Experience & Qualifications

- 5+ years of experience administering enterprise collaboration, documentation, or knowledge management platforms.
- Robust hands-on experience with Atlassian products, including Jira and Confluence.
- Experience with SharePoint Online and enterprise document management systems.
- Familiarity with electronic signature and contract management solutions such as DocuSign or Adobe Sign.
- Proven track record designing and managing Jira workflows, approval processes, and governance frameworks.
- Strong understanding of permissions, security models, and compliance controls within SaaS platforms.
- Experience supporting enterprise-scale environments with multiple business stakeholders.

Desired Skills

- Expertise in Jira workflow configuration and automation.
- Strong knowledge of information architecture, taxonomy, and document governance.
- Experience implementing enterprise access management and security controls.
- Ability to balance user experience, governance, and long-term platform sustainability.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Highly organized, proactive, and comfortable taking ownership of critical business applications.

Why Join Us?

- Play a key role in shaping how teams collaborate and share knowledge across the business.
- Own and influence the future direction of enterprise collaboration platforms.
- Join a growing, innovative organization focused on technology and operational excellence.
- Competitive salary, comprehensive benefits package, flexible working arrangements, and significant opportunities for career progression.

📌 Senior Atlassian Administrator (Jira & Confluence) (Montreal)
🏢 R2 Global
📍 Montreal