Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career.

In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Adaptable work arrangements and a hybrid work model

Possibility to purchase up to 5 extra days off per year

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role

We are looking for a Senior IT Business Analyst in our AI Engineering Team !!

What you'll do here

Collaboration

Collaboration with business stakeholders, data science teams & operation teams for defining product vision, requirement gathering & project scoping

Collaboration with a wide variety of teams to define roadmaps & integrated plans





Collaborate with architects to understand technical aspects and provide answers for security gatings

Collaborate with AI engg, Data Scientists, Data Engineers & Dev Ops for Jira ticket elaboration

Collaborate across teams to diagnose & resolve issues

Act as a glue between data science, AI engineer and business groups. Collaborate across teams during testing phases

Documentation

Own & manage documents like BRD, Technical Specification doc, Functional & Non-Functional requirements, global test strategy

Project & release planning documents

Build case studies & project understanding documents

Agile processes

Participate & lead in all agile ceremonies

Manage product backlog

Help Scrum Master prioritize work

Communication

Proactively track progress and provide updates

Highlight risks and share mitigation plans

Stakeholder communication across key project milestones

Gather & share feedback from end users

What are we looking for:

Go getter hungry to learn & deliver results

High sense of ownership

Proactive and doesn’t wait for instructions

Persevere and navigate to find solutions when faced with challenges

Very strong technical orientation with good problem-solving skills

Good at coordinating, planning and prioritization

Diplomacy, ability to influence, and ability to develop and maintain relationships

Positive attitude, creativity, analytical skills and curiosity

What you bring to the table: At least 6 years of experience in IT as a senior business analyst.

Minimum of 2 years of experience as a Senior BA or Product Owner in AI product development or mature agile environments Excellent knowledge of agile methodology

Bachelor's degree in software engineering, computer science, or any IT related education field (master’s degree is an asset)

Solid experience in AI product development projects

Strong knowledge in AI, Data Science and LLM applications

Comfortable with Jira, Teams, and Confluence tools





Any of the following certifications are preferred - CSPO, CBAP, CPOA

Ability to deliver impactful presentations and facilitate workshops

Facilitate daily scrums, planning, review meetings, and prioritization workshops

Very good understanding of the technical aspects of design and development

Proficiency in English is required; fluency in French is a plus.

No Canadian work experience required however must be eligible to work in Canada. Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team. We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Senior IT Business Analyst, AI Engineering Team (Toronto)
🏢 Intact FC
📍 Toronto