At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.
The Server will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations.
Responsibilities: Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, pouring all drinks as per Serving it Right industry standards, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
Acts as an ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
Adheres to quality and industry standards when completing tasks
Checks on guest satisfaction and follows up on requests where possible and appropriate
Ensures the safety and security of the property, the ambassadors and guests when completing tasks
Stocks supplies and maintains inventory levels
Demonstrates a customer service attitude with internal/external contacts
Other duties as required
Skills/Knowledge/Experience
Industry-specific certifications such as FOODSAFE and Serving It Right (or equivalent) Hepatitis A vaccination is recommended
Professional attitude and appearance
Excellent communication, interpersonal, and customer service skills
Cash handling experience an asset
Ability to multi-task High attention to detail
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Additional Skills
Secondary school diploma preferred
Solid time management and organizational skills Knowledge of health and safety regulations Knowledge of menu items Ability to work as part of a team and independently
Industry-specific certifications such as Food & Beverage Server and asset Workplace Hazardous Materials Information System (WHMIS) training an asset Able to work a flexible schedule, which includes evenings, weekends and holidays
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted NO PLACE LIKE COAST !
📌 Server - Restaurant (Victoria)
🏢 Coast Hotels
📍 Victoria
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