Drive excellence in food service management as a Service Manager, focused on enhancing technical support and agent operations across Canada. Cultivate beneficial relationships with service agents. As the Service Manager, you will oversee operations, manage service agents, and facilitate training programs for optimal performance.

You are responsible for establishing service agreements and ensuring agents deliver high-quality customer support. Achieving company goals through effective service management will also require around 40% travel for support and training visits. Key Responsibilities:

- Develop strategies to support service agents in Canada
- Train agents and sales teams on product features
- Negotiate warranty performance and service agreements
- Provide after-hours hotline support
- Organize training logistics and materials Requirements:
- Proven experience in service and team management
- Robust communication and negotiation skills
- Problem-solving abilities and customer focus
- Willingness to travel for training and support
- Technical knowledge in food service operations Leverage your experience to manage service excellence in Canada’s food service sector.

📌 Service Manager for Canadian Food Service (Montreal)
🏢 St-Amour u0026 Associates, Senc.
📍 Montreal