ServiceNow SPM Architect/Sr Lead

Canada

6+ Months Delivery-focused Architecture/ Senior lead responsible for implementation, configuration, and optimization of SPM solutions while managing team execution.

Key Responsibilities

SPM Solution architecture

Lead and develop SPM implementation and enhancements

Configure

Demand Management

Project Portfolio Management

Resource & Financial Management

Manage team of developers and consultants

Handle sprint planning, delivery tracking, and quality assurance

Work with business stakeholders for requirement gathering

Ensure adherence to ServiceNow best practices and governance

Drive reporting, dashboards, and portfolio analytics

Support integrations and platform enhancements

Provide ongoing support and continuous improvement

Skills & Experience

8–12 years experience in ServiceNow

Solid hands-on expertise in:

SPM / ITBM modules

Workflow configuration, Flow Designer

Reporting and dashboards

Experience with

Agile delivery and sprint execution

Integration handling and troubleshooting

Exposure to multi-module ServiceNow implementations (ITSM, ITOM, etc.)

Certifications (Preferred)

ServiceNow CSA

CIS – SPM / ITBM (preferred)

ITIL Foundation

📌 ServiceNow SPM (Canada)
🏢 Spruce InfoTech
📍 Canada