About The Company Ring, a prominent leader in smart home security and connected devices, is committed to creating innovative solutions that enhance safety and convenience for families worldwide. As part of Amazon, Ring leverages cutting-edge technology and a collaborative culture to develop products that redefine home security. The company’s mission is to make neighborhoods safer by empowering individuals with smart, reliable, and easy-to-use security devices and services.

With a global presence, Ring continuously invests in research and development to push the boundaries of connected home technology, ensuring that their solutions are scalable, secure, and user-centric.

About The Role Ring is seeking a highly skilled Software Development Engineer to join the Persistent Connection Service team. In this critical role, you will be responsible for designing, building, and maintaining the core socket services that facilitate device connectivity for millions of Ring devices around the world. You will work closely with cross-functional teams across software, firmware, and product domains, utilizing AWS technologies to address complex distributed systems challenges.

This service is vital for enabling real-time, two-way communication between devices and the Ring Cloud, processing billions of messages daily. Your contributions will directly impact the availability, latency, and resilience of our connectivity infrastructure, ensuring seamless operation and security of Ring’s ecosystem. Join us in shaping the future of smart home infrastructure and helping families stay safe and connected.

Qualifications 5+ years of professional software development experience (non-internship)

Proficiency in at least one programming language used in backend development

Experience in designing and architecting reliable, scalable systems

Previous experience as a technical lead, mentor, or in a leadership role within engineering teams

Bachelor’s degree in computer science, engineering, or equivalent

Experience with distributed systems, fault tolerance,



and high-throughput backend services

Knowledge of AWS services and cloud-based architecture

Familiarity with software development lifecycle including code reviews, source control, testing, and deployment Responsibilities Design and implement high-performance backend services supporting millions of devices with strict uptime requirements

Create extensible data models and services that form the foundation for device connectivity and internal ecosystems

Establish and promote engineering best practices to ensure technical excellence across the team

Architect fault-tolerant, scalable distributed systems leveraging AWS cloud services

Collaborate with cross-functional teams to translate complex business needs into robust technical solutions that improve user experience and security

Lead operational initiatives including monitoring, alerting, automated testing, and incident response to maintain service reliability

Contribute to strategic technical decisions influencing device platform architecture and future product capabilities Perks Comprehensive health insurance plans including medical, dental, and vision coverage

Retirement savings options such as Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)

Paid time off and holidays to support work-life balance

Resources and programs focused on health, well-being, and career development

Competitive salary packages with potential for sign-on bonuses and stock options CAN, ON, Toronto - 150,700.00 - 251,700.00 CAD annually Equal Chance Amazon is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on protected veteran status, disability, or any other legally protected category. Our inclusive culture empowers employees to deliver their best results for our customers.

If you require workplace accommodations during the application or onboarding process due to a disability or other needs, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for further assistance. We encourage all qualified candidates to apply and look forward to considering your application.

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