Description

Internal title: Sr. Consultant, Strategic Advisory

At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. We are the loyalty specialists, our practice is built exclusively around loyalty strategy, program design, member economics, and the data & technology ecosystems that power them. As we continue to grow, we are seeking a highly motivated Sr. Consultant to join our Loyalty Solutions Practice.

We are looking for someone who has spent meaningful time inside the loyalty discipline, understanding how programs are architected, how members earn and redeem, how financial models underpin design decisions, and how to translate that expertise into compelling client recommendations.

As a Sr. Consultant you will independently lead activities and deliverables of loyalty strategy engagements end-to-end. You will work alongside our Directors, owning outcomes of your workstreams, shaping design constructs, and driving strategic storylines.

This role is ideal for someone who thrives in structured problem solving, and collaborative execution.

You’ll be joining a hyper-talented team with a galaxy of skillsets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

Requirements

This role requires demonstrated loyalty expertise with direct program design or loyalty strategy experience.





- Bachelor's degree in Business, Marketing, Finance, or a related field; Master’s degree is an asset
- 4-5 years of experience in loyalty strategy, loyalty program management, or a loyalty specialist advisory role, with hands-on experience designing loyalty program constructs
- Demonstrated ability to build and apply financial models for loyalty program ROI, including earn/burn economics, breakage assumptions, member cost structures, and incremental value analysis
- Strong presentation and storytelling skills, able to develop and deliver structured executive quality narratives that translate complex loyalty strategy into clear business decisions
- Proven coaching and mentorship capability, with experience guiding team members
- High attention to detail with the ability to manage multiple engagements and priorities simultaneously in a fast-paced workplace
- Strong analytical and problem solving skills with comfort translating data into actionable loyalty design recommendations
- Excellent written and verbal communications skills, for both internal and client-facing contexts
- A growth mindset and genuine passion for the loyalty industry, you follow program launches, participate in programs, and have opinions on what makes a program work

Nice to have

- Experience working across multiple loyalty verticals (retail, financial services, fuel & convenience, travel, grocery)
- Familiarity with loyalty technology platforms, CRM, and data infrastructure connected to loyalty programs

📌 Sr. Consultant, Loyalty Solutions (Toronto)
🏢 Bond Brand Loyalty
📍 Toronto