- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Work setting
- Hospitality industry
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Computer and technology knowledge
- Word processing software
- Spreadsheet
- Internet
Personal suitability
- Client focus
- Dependability
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Employment terms options
- Evening
- Flexible hours
- Morning
- Night
- To be determined
- Day
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
📌 Keskorie Boarding Home (Yellowknife)
🏢 CareerBeacon
📍 Yellowknife
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