- Secondary (high) school graduation certificate
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Consulting firm
Responsibilities
Tasks
- Assist with staff consultation and grievance procedures
- Coordinate the flow of information within the team
- Direct and control daily operations
- Evaluate daily operations
- Open and distribute mail and other materials
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Perform data entry
- Provide customer service
- Work with the marketing department to understand and communicate marketing messages to the field
- Maintain and manage digital database
- Perform basic bookkeeping tasks
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- Social Media
- MS Office
- Adobe Acrobat Reader
Area of work experience
- Immigration
Area of specialization
- Correspondence
- Reports and records
- Contracts
- Invoices
- Payroll services
Additional information
Transportation/travel information
- Own vehicle
- Willing to travel regularly
- Valid driver's licence
- Travel expenses paid by employer
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Attention to detail
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Flexibility
- Team player
- Time management
- Dependability
- Due diligence
- Quick learner