We are seeking a friendly and skilled Tasting Room Associate to join our retail team. The position would be for both of our Tasting Rooms (Beamsville and Jordan).

The Tasting Room

Associate plays a crucial role in ensuring a seamless and exceptional customer experience while conducting wine tastings and experiences. A Tasting Room Associate has excellent communication skills, has a passion for wine, and provides an exceptional level of customer service and hospitality to all guests, with a focus on exceeding sales and wine club membership goals. Duties

Provide guests with an educational, engaging and enjoyable wine tasting experience

Conduct private winery experiences and events, including food and wine pairing experiences and winery tours

Perpetuate the highest standards of hospitality

Continuing wine knowledge of the Ontario region and worldwide wine education

Ensure accuracy while cashing out customers using the POS system and handling cash

Ensure cleanliness of tasting room floors, kitchen, and storage areas, including wine stock and organization of inventory and supplies

Assist customers with phone orders, reservations, and other inquiries

Other duties as assigned Qualifications

1+ year(s)



experience in retail and/or hospitality management

Relevant professional certifications, i.e. WSET, considered an asset A proven track record in hospitality, retail sales, and club memberships

Strong problem-solving abilities and decision-making skills, ability to work in a fast-paced environment while maintaining attention to detail

Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with guests, staff, and industry peers

Smart Serve Certification

Food Handler’s Certification obtained within 3 months of employment Working Environment

Part-time

Varying shift dates and times, weekends and holidays are required

Attendance at after-hours events may be required

Occasional travel required

Valid driver’s license and transportation necessary for both locations

Ability to lift 40lbs Job Type:

Permanent, Part-Time Benefits:

Company events

Flexible schedule

On-site parking

Store discount Work Location: In person How to Apply; Please submit your resume via email to [email protected]

📌 Tasting Room Associate (Ontario)
🏢 Cave Spring Vineyard
📍 Ontario