Job Title: Technical Program Manager (TPM) – IBM Sterling OMS

Location: Remote

Type: Contract Job Summary An experienced Technical Program Manager (TPM) with strong expertise in IBM Sterling Order Management System (OMS) to lead and manage strategic omnichannel retail initiatives. The ideal candidate will possess a combination of deep technical knowledge, program management expertise, and experience working within complex retail supply chain ecosystems.

The TPM will be responsible for driving OMS-related programs, coordinating cross-functional teams, managing integrations across commerce platforms and enterprise applications, and ensuring successful delivery of scalable omnichannel solutions. The candidate should have hands-on understanding of IBM Sterling OMS, cloud-based architectures, API integrations, and modern microservices environments. Key Responsibilities

Lead large-scale IBM Sterling OMS programs and initiatives across business and technology teams.

Manage end-to-end delivery of OMS enhancements, implementations, upgrades, and optimization projects.

Collaborate with business stakeholders, product owners, architects, engineering teams, and external vendors.

Drive program planning, governance, risk management, and executive reporting.

Coordinate integration initiatives between Sterling OMS and:

eCommerce platforms

Fulfillment systems

Supply chain applications

Affiliate services and partner systems

Manage dependencies across multiple teams within a microservices-based architecture.

Lead release planning, deployment readiness, and production stabilization activities.

Facilitate requirements gathering, solution design reviews, and technical decision-making.

Monitor project metrics,



timelines, budgets, risks, and overall delivery health.

Ensure alignment with enterprise architecture and operational excellence standards.

Required

Qualifications

8+ years of experience in Program Management or Technical Program Management roles.

5+ years of experience working with IBM Sterling Order Management System (OMS).

Robust understanding of

Order orchestration

Inventory visibility

Fulfillment workflows

Omnichannel retail processes

Experience managing complex enterprise integration programs.

Strong knowledge of

APIs

Event-driven architectures

Microservices-based systems

Experience working with Agile and Scrum delivery models.

Excellent stakeholder management and communication skills.

Proven ability to lead geographically distributed teams.

Preferred

Qualifications

Experience with Blue Yonder (BY), particularly:

Commit Management

Safety Stock Planning

Inventory Optimization

Experience in retail, omnichannel commerce, or supply chain domains.

Familiarity with cloud-native environments hosted on AWS.

Understanding of modern enterprise integration patterns and middleware technologies.

Experience defining product roadmaps and strategic technology initiatives.

Technical

Skills

Mandatory

IBM Sterling OMS

Program & Project Management

API Integration

Microservices Architecture

AWS Cloud

Agile/Scrum

Retail & Order Management Processes

Nice to Have

Blue Yonder (BY)

Supply Chain Planning

Inventory Management Solutions

DevOps & CI/CD Practices

Enterprise Integration Patterns We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

📌 Technical Program Manager (TPM) – IBM Sterling OMS (Canada)
🏢 Enterprise Solutions
📍 Canada