Drive impactful deployments as a Technical Services Manager at Axon in Canada, featuring 80% travel. Lead customer-focused installations of Fleet systems while enhancing technical solutions for diverse clients. As a Technical Services Manager with Axon, you will spearhead the deployment of hardware and software solutions for critical customer projects.
The role blends your expertise in IP networking and connected devices with customer support, ensuring an exceptional experience from installation to ongoing engagement. You will manage third-party installers and contribute to strategic discussions with technology decision-makers. Key Responsibilities:
- Coordinate effective Fleet installations for diverse clients
- Manage communication with 3rd party installers
- Deploy hardware/applications with minimal assistance
- Guide clients on optimal system placements
- Conduct training for technical and non-technical staff Requirements:
- Strong experience in IP networking and troubleshooting
- Proven team leadership and communication skills
- Familiarity with 12V electrical systems is a plus
- 5+ years in a technical services role preferred
- Proximity to a major airport for travel Embrace your skills in networking and customer service to transform service delivery for Axon's critical mission.