We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity.
We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
Summary: Responsible for repair, commissioning, and training of Normet Equipment in a protected and timely manner by performing the following duties.
Duties and Responsibilities:
- Apply knowledge and abilities to perform technical repairs according to schedule.
- Diagnoses and troubleshoots mechanical problems with the appropriate equipment to determine most efficient course of action.
- Estimates repair costs and obtains authorization prior to beginning work for all repairs.
- Modification and/or repair of vehicle systems including chassis, driveline, engine, transmission, hydraulics, pneumatics, electrics.
- Testing and adjusting of all mechanical, hydraulic and pneumatic components and circuits.
- Completes repairs in a timely manner.
- Wears necessary safety equipment each day to include hard hats, safety glasses, proper work boots, safety harnesses and any other safety equipment needed for the assigned job.
- Act and interact professionally and effectively both within a small, dedicated team and while working autonomously, both internally (business) and externally (customers & subcontractors).
- Maintain Normets’ quality goals in the manufacturing area by reporting any non-conforming issues. Adding to the overall result by inputting ideas to the Continuous Improvement process.
- Finalizes repair order and completes service report in a timely manner. Coordinates with accounting Department to ensure prompt billing of all parts, service and travel time.
- Coordinates with Parts Department to obtain repair items, components and information as needed.
- Coordinates with Parts Department to complete necessary warranty paperwork.
- Coordinates with Parts Department for missing items or damaged items discovered during commissioning process. Completes production report and submits to Manager, Service Cluster.
- Performs other related duties as assigned.
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📌 Technician, Service Execution, Services-1 (Canada)
🏢 Normet
📍 Canada