Join Fatigue Science in Vancouver as a Director of Implementation and lead the charge in optimizing industry safety through cutting-edge software solutions. This leadership role emphasizes customer success and technology integration in a hybrid model.

Reporting to the CEO, you will harness your customer-centric leadership to drive the successful implementation of Fatigue Science's innovative fatigue management solutions. With a robust focus on understanding client needs and improving their operations, you will lead implementations and develop effective training methodologies.

Your insights will advocate for customer needs and ensure long-lasting partnerships.

Key Responsibilities:

- Oversee implementation and change management efforts
- Collaborate on pre-sales and customer engagement strategies




- Support customers in integrating fatigue management policies
- Ensure project goals align with client objectives
- Establish relationships with executive sponsors for optimal service

Requirements:

- Bachelor’s Degree in relevant fields preferred
- Proven experience in SaaS and professional services
- Strong presentation and interpersonal skills
- Ability to lead cross-functional teams effectively
- PMP or change management experience is valued

Leverage your leadership skills to advance safety and efficiency at Fatigue Science while driving customer success.

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📌 Implementation Director with SaaS Focus (Vancouver)
🏢 Fatigue Science
📍 Vancouver