Elevate the rider experience at Lyft as a Senior Staff Technical Program Manager. Your leadership will enhance loyalty through strategic product initiatives across our teams.

Join Lyft as a Senior Staff Technical Program Manager and support our Partnerships, Loyalty, and Payments teams. With 5-10+ years in product environments, you will drive initiatives that require effective leadership and planning. Collaborating closely with engineering and design, you will ensure the delivery of engaging experiences that attract and retain riders.

Key Responsibilities:

- Manage product initiatives from ideation to post-launch
- Provide comprehensive support for software development phases
- Foster partnerships across engineering, product, and design teams
- Define success metrics for loyalty and retention programs
- Navigate regulatory frameworks for compliant product launches

Requirements:

- 5-10+ years in energetic customer-facing roles
- Autonomous operation across multiple teams
- Expertise in roadmap creation and dependency management
- Skilled in communicating complex solutions effectively
- Familiarity with loyalty programs is a plus

Transform the customer journey and lead loyalty initiatives at Lyft.

#J-18808-Ljbffr

📌 Senior Staff Program Manager at Lyft (Toronto)
🏢 Lyft
📍 Toronto