Join CBI Home Health as a Bilingual Care Access Coordinator in Toronto, Mississauga, or Ottawa. Support our mission to provide high-quality care through effective team scheduling and client communication.

In this pivotal role, you'll coordinate effectively as a Care Access Representative. We are seeking individuals with experience in scheduling or customer service, proficient in both English and French. Your contributions will help optimize care provider assignments and maintain client satisfaction.

Key Responsibilities:

- Efficiently assign care providers through scheduling software
- Achieve KPIs for scheduling and communication
- Engage with clients, families, and care providers
- Establish solid relationships with stakeholders
- Ensure compliance with organizational procedures

Requirements:

- High School diploma or equivalent
- 2+ years in relevant customer service roles
- Solid understanding of Microsoft Office
- Excellent communication abilities required
- Must be available for specified work shifts

Utilize your bilingual capabilities while making a meaningful difference in patient care through this essential position.

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📌 Care Access Coordinator - Bilingual Position (Toronto)
🏢 CBI Home Health
📍 Toronto