Deliver exceptional customer support as a Customer Service Representative at Simon Fraser University's Surrey campus. Engage with students and visitors across multi-service areas like the Bookstore and Document Solutions.

This role demands a minimum of two years of hands-on customer service experience in retail settings. You will handle retail transactions, manage printing requests, and address inquiries about various Campus Services. Your ability to assist diverse customers and process multiple service areas is key to your success.

Key Responsibilities:

- Process retail and parking permit transactions accurately
- Assist customers with Document Solutions printing and scanning
- Manage Campus ID/One Card services as needed




- Provide information and referrals across Campus Services
- Handle sensitive materials with utmost discretion

Requirements:

- High school graduation with retail/customer service training
- Minimum 2 years of customer service experience
- Basic knowledge of print and scanning processes
- Ability to operate cash registers and parking systems
- Skill in organizing workload independently in rapid-paced settings

Use your customer service expertise to positively impact SFU community members through effective service and support.

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📌 Customer Service Representative at SFU (Surrey)
🏢 Simon Fraser University
📍 Surrey