Company Description Monarch Dentistry® is a multi-location dental practice offering a wide range of services to restore, maintain, and improve patient smiles. With 12 convenient clinics across Southern Ontario, the practice emphasizes flexible schedule and weekend appointments to support busy schedules.

Monarch

Dentistry is designed with patients in mind, prioritizing comfort, personalized care, and clear communication. The team consists of energetic and experienced dentists, hygienists, and support staff who focus on providing friendly, knowledgeable service and high-quality dental care.

Role Description The Treatment Coordinator is a full-time, on-site role based in Toronto, ON, responsible for guiding patients through their recommended dental treatments and ensuring a smooth experience. Day-to-day duties include reviewing treatment plans with patients, explaining procedures and financial options, and coordinating appointments to align with provider availability and patient preferences. The role manages insurance-related inquiries, verifies coverage, and assists with pre-authorizations and payment arrangements.

The Treatment

Coordinator works closely with dentists, hygienists, and administrative staff to maintain accurate records,



support case acceptance, and uphold Monarch Dentistry’s standards of patient-centered care.

Qualifications

Strong skills in Treatment Planning and understanding of Dental Care to effectively communicate recommended procedures and options.

Knowledge of Insurance processes, including verification, claims, and pre-authorizations, to support patients with their coverage and financial questions.

Excellent Customer Service and Communication abilities to build trust, provide clear information, and handle patient concerns professionally.

Previous experience in a dental or medical office environment is preferred, especially in a coordination or administrative role.

Proficiency with dental practice management software, scheduling systems, and basic office applications.

Detail-oriented, organized, and able to manage multiple patient cases and tasks in a fast-paced clinical setting.

Ability to work collaboratively with clinical and administrative teams and maintain confidentiality of patient information.

Relevant post-secondary education in dental administration, healthcare administration, or a related field is an asset.

📌 Treatment Coordinator (Toronto)
🏢 Monarch Dentistry Ontario Canada
📍 Toronto