Serves as primary customer contact to promote quality customer service and increase business within the branch location.
We are looking for a talented Truck & Bus Service Administrator to join our Distribution business in (Mississauga, ON).
Will make an impact in the following ways:
- Serve as the primary point of contact for customers, providing updates and building robust customer relationships.
- Open and manage work orders, prepare quotes, repair plans, and service documentation.
- Coordinate with Service Supervisors, Team Leads, technicians, and customers to schedule repairs and ensure timely completion.
- Review customer concerns, explain repairs and charges, and assist with warranty-related questions.
- Maintain accurate customer, equipment, and service records using service management systems.
- Support service operations by monitoring workflow, customer satisfaction, and productivity goals.
📌 Truck & Bus Service Advisor (Mississauga)
🏢 Cummins Talent Acquisition
📍 Mississauga
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