Take the lead at Build-A-Bear as a Sales Lead, guiding your team and enhancing guest experiences! This part time role emphasizes leadership, customer engagement, and operational excellence.

In this position, you will operate as both a Sales Lead and a Bear Builder, mentoring associates and ensuring the store meets its sales targets. You'll be key in creating a welcoming atmosphere while setting an example in service excellence. As a leader, you will provide guidance, support, and feedback to help your team thrive and improve operational compliance.

Key Responsibilities:

- Act as Floor Leader on Duty during shifts
- Deliver outstanding guest service to create memorable interactions
- Guide associates in achieving operational excellence
- Provide performance feedback to management
- Ensure compliance with brand standards and goals

Requirements:

- High school diploma or GED is necessary
- 15-25 hours of availability weekly
- Experience at Build-A-Bear is highly preferred
- Business or management degree is advantageous
- Strong customer service skills and team commitment

Your leadership will create a positive environment at Build-A-Bear while boosting team performance.

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📌 Sales Lead Role in Retail Management (Canada)
🏢 Build-A-Bear Workshop
📍 Canada