Join Draeger Medical Canada as a Bilingual Service Coordinator in Mississauga. Deliver exceptional customer service to English and French speakers in a hybrid work model.

This permanent position requires a strong focus on customer satisfaction. You'll manage service requests and coordinate efficiently with technicians and customers. Use your problem-solving skills and SAP expertise to ensure accurate order processing and dispatching.

Key Responsibilities:

- Dispatch maintenance requests according to guidelines
- Process return authorizations and service orders
- Verify invoices and service call billing
- Assist service technicians with parts orders
- Update equipment and contract information meticulously

Requirements:

- High School diploma, college degree preferred
- Bilingual in English and French, written and verbal
- 2–3 years of customer service experience
- Robust SAP knowledge required
- Proficient in Microsoft Office suite

Bring your bilingual customer service expertise and SAP skills to support Draeger's mission of providing healthcare solutions.

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📌 Bilingual Service Coordinator in Mississauga
🏢 Drägerwerk
📍 Mississauga