Become a vital part of the Roots community as a Retail Team Lead. This role emphasizes leadership and customer experience within a cohesive retail environment focused on excellence.

Roots is seeking a Retail Team Lead to connect leadership with sales associates. You will support store operations, motivate your team, and foster a customer-focused atmosphere to elevate in-store experiences. Your success hinges on team collaboration and effective management in a dynamic retail setting.

Key Responsibilities:

- Assist Store Manager and team in daily operations
- Model exceptional customer service behaviors
- Train and onboard recent associates effectively
- Provide performance feedback to sales associates
- Facilitate communication and team collaboration on the floor

Requirements:

- 1+ years retail experience, luxury retail a plus
- Proven leadership skills in a sales environment
- Strong POS management and organizational skills
- Availability for various shifts including weekends
- Passion for delivering outstanding customer experiences

Drive leadership and retail excellence as part of the Roots family in this impactful role.

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📌 Retail Team Lead at Roots (Cambridge)
🏢 Roots
📍 Cambridge