Become the welcoming face of Tru Cooperative Bank as a full-time Member Advisor in Keremeos. Elevate member experiences by providing expert support in banking and digital channels.
In this crucial role, you will be the first point of contact for members, addressing their needs with empathy and precision. As a Member Advisor, you will assist with transactions, open new accounts, and promote banking products to enhance member engagement. Your ability to listen and build relationships will create lasting trust and satisfaction.
Key Responsibilities:
• Build strong relationships with new and existing members
• Process a variety of member transactions efficiently
• Support online banking adoption among members
• Promote TCB products to meet branch goals
• Participate in process improvements and team collaboration
Requirements:
• High School Diploma or equivalent required
• 2 years of retail/customer service experience needed
• Robust interpersonal skills for member interactions
• Must complete TCB Sales Essentials Course
• Proficient in Microsoft Office software
Utilize your customer service skill set to enhance the member experience at Tru Cooperative Bank.
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📌 Full-Time Member Advisor in Keremeos
🏢 Valley First
📍 Keremeos