Enhance productivity at Homebase as a hybrid IT Support Specialist focused on empowering teams with optimal support. This part-time role is centered on user assistance, system hygiene, and AV reliability.
Homebase is searching for an IT Support Specialist with a passion for simplifying workflows. You'll play a crucial role in end-user support, onboarding, and conducting security audits. Collaboration across departments will be key as you ensure every team member has the necessary tools and access to thrive.
Key Responsibilities:
• Provide end-user technical support and troubleshooting
• Oversee system reliability and maintenance for hardware
• Assist in onboarding and training for current employees
• Conduct security audits to enhance data protection
• Streamline workflows through automation and AI tools
Requirements:
• 0-2 years of IT support or helpdesk experience
• Knowledge of macOS, Windows, and SaaS platforms
• Experience with MDM tools like Kandji or Intune
• Strong organizational skills and customer service orientation
• Available to collaborate in Toronto office on select days
Engage in innovative IT support to help Homebase teams thrive and excel.
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📌 Hybrid IT Support Specialist at Homebase (Toronto)
🏢 Socket.dev
📍 Toronto