Become the voice of TD in Toronto as a Contact Center Representative. Deliver legendary customer service through efficient problem-solving and knowledge of banking products in a hybrid work environment.
TD is seeking passionate individuals for a Contact Center Representative role with a focus on personal and commercial banking. You will engage in inbound and outbound calls, striving to understand customer needs and resolve concerns effectively. Your daily contributions will not only enhance customer experiences but also drive your professional growth through ongoing training and support.
Key Responsibilities:
• Deliver outstanding customer service with empathy and expertise
• Resolve inquiries efficiently at the first point of contact




• Achieve performance objectives in quality and compliance
• Participate actively in ongoing training and coaching
• Contribute positively to a collaborative work atmosphere
Requirements:
• High School Diploma or equivalent
• Previous customer service or call center experience preferred
• Exceptional listening and problem-solving skills
• Ability to multitask across various digital platforms
• Flexibility and a positive attitude in challenging situations
Support customers' banking needs and enhance your career with TD's agile Contact Center team.
#J-18808-Ljbffr

📌 Contact Center Representative at TD (Toronto)
🏢 TD
📍 Toronto