Elevate customer service as a Service Writer at Kristian Electric Ltd. in Saskatoon, specializing in welder services and parts coordination. Engage with customers and manage service requests and repair orders effectively.
As a Service Writer, you will report directly to the Welder Service Foreman and serve as the main point of contact for customer communication. Your role involves scheduling services, adjusting repair orders, and ensuring all aspects of the service process meet customer needs efficiently. You'll need proficiency in welder services and strong organizational skills.
Key Responsibilities:
• Manage customer calls, inquiries, and e-mails
• Schedule service bookings and plan work orders
• Adjust repair orders for accuracy and compliance
• Communicate job progress with service technicians
• Verify labor and parts for invoicing
Requirements:
• High school diploma or GED equivalent
• 1-2 years of Service Writer experience
• 1-2 years of customer service skills
• Solid math and communication skills
• Positive attitude and reliability
Bring your skills in service management and customer relations to enhance operations at Kristian Electric Ltd. in Saskatoon.
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📌 Service Writer in Saskatoon
🏢 Kristian Electric
📍 Saskatoon