Elevate your IT career as an IT Operations Analyst with TD in Toronto, Ontario. Provide critical customer service, manage technology operations, and ensure seamless service delivery in a team-driven setting.
TD Bank is seeking an IT Operations Analyst II, focusing on customer service and technical support. This role requires strong capabilities in monitoring business applications, resolving issues, and facilitating change activities while minimizing disruption. You'll have the chance to engage with colleagues and clients to enhance operational efficiency and deliver quality outcomes in a fast-paced environment.
Key Responsibilities:
• Deliver courteous and professional customer service
• Monitor application resources for service availability




• Resolve service delivery issues promptly
• Maintain documentation and compliance with DRP/BRP
• Support a collaborative and positive team atmosphere
Requirements:
• Undergraduate degree or Technical Certificate
• 1-2 years relevant IT experience
• Proficient knowledge of technology components
• Ability to prioritize workload effectively
• Commitment to maintaining a secure work environment
Become an integral part of TD's mission, blending customer support skills with technology expertise.
#J-18808-Ljbffr

📌 IT Operations Analyst at TD Bank (Toronto)
🏢 TD
📍 Toronto