Office Coordinator

Ricoh is currently looking for a career-oriented individual to provide leadership and direction to the day-to-day operations and staff. The Office Coordinator develops and implements related procedures, invoices accounts, interacts with customers, assists in maintaining acceptable profit levels, and ensures that customer expectations are met. This position has a high degree of customer interface.

Responsibilities

- Achieves shift profitability in the area of cost of goods by effectively managing the shift in the use of company materials and supplies.
- Manages total production labor percentages by achieving the percentage of production worker labor and quality control labor established by the company.
- Meets quality and deadline standards by effectively using job scheduling practices.
- Handles formal contact with the client on a daily basis.
- Provides training on workflow and machine operations when necessary.
- Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.
- Increases employee retention by achieving turnover and average tenure goals.
- Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.
- Improves quality of operations and consistency by implementing company performance and operation procedures.
- Ensures that location is properly staffed by matching employee skills and equipment with production demands.
- Responsible for effective implementation and management of Ricoh Service Excellence.




- Facilitates resolution of issues concerning pricing, orders, and invoicing by interacting and communicating with sales department.
- Motivates employees and recognizes their accomplishments in a timely manner.
- Clearly communicates job expectations and consequences of employees by training, cross‑training, coaching, counseling, and evaluating the work of subordinates to increase their work output and quality.
- Completes site reports and other paperwork as necessary.
- Responsible for managing P&L.;

Education & Experience

- Required: high school diploma or equivalent work experience.
- Required: 5+ years of experience in a related field.

Skills

- Prior management experience preferred.
- Intermediate to advanced Microsoft Office experience.
- Physical effort may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities, and lifting or moving items up to 50 pounds.
- Experience in setting goals, defining, and prioritizing specific, realistic objectives.
- Excellent verbal and written communication skills.

Perks

- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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📌 Office Coordinator (Toronto)
🏢 Ricoh Colombia
📍 Toronto