Elevate your career with FIKA Company as a Retail Experience Lead in Saskatoon, SK. This pivotal role oversees daily operations while delivering exceptional customer service and maintaining store standards.
In this leadership position, you’ll manage opening and closing duties, supervise staff, and ensure a welcoming atmosphere for every visitor. A strong knowledge of retail sales principles and excellent conflict resolution skills are crucial in guiding and motivating your team. You will also assist cashiers, manage cash transactions, and lead by example while reinforcing company compliance and education standards.
Key Responsibilities:
• Open and close retail store, managing alarms
• Greet and assist customers with exemplary service
• Train and onboard recent team members
• Address customer complaints professionally
• Implement sales strategies to motivate the team
Requirements:
• 2+ years of retail experience
• High school diploma or GED
• Proven customer service expertise
• Clear criminal record
• Provincial Cannabis Certification
Step into a leadership role where your commitment to service drives team success at FIKA.
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📌 Retail Experience Lead at FIKA Company (Saskatoon)
🏢 Fire & Flower
📍 Saskatoon