Job Description
We are hiring Branch Managers and Assistant Branch Managers for various locations throughout the Greater Toronto Region.
What is the opportunity?
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.
What will you do?
- Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
- Deliver results and support recent client acquisitions through multiple channels, including your own team and local partners
- Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
- Ensure high employee engagement through recruiting, talent management, development, and career planning
- Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
- Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports
What do you need to succeed?
Must-have
- Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
- Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
- Minimum 3 years in a people management role
- Entrepreneurial business acquisition mindset
- Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
Nice-to-have
- Experience in both business and personal banking
What’s in it for you?
- A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high‑performing team
- Financial strength and strong brand to support your goals
As an Assistant Branch Manager
As an Assistant Branch Manager, you motivate and coach a high‑performing team of Advisors in a dynamic, high‑volume, and rewarding marketplace, while establishing and achieving team objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact.
What will you do?
- Ensure high employee engagement through talent management, development and career planning
- Deliver results through strong sales management routines and coaching ability
- Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
- Inspire,
orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
- Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
- Leverage partners to establish both internal and external working relationships to support business objectives
- Address local community needs through appropriate recruitment and management practices
What do you need to succeed?
Must-have
- Minimum of 2 years’ experience in a people management/coaching role within the financial industry
- Proven success in business growth, as well as establishing community and client relationships
- At least 2 years of licensed mutual fund sales experience within the last 3 years
- Mutual Funds accreditation (IFIC or CSC)
- Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date
Nice-to-have
- Experience in both business and personal banking
- Strong understanding of sales management routines and ability to lead the team to action
- Post‑secondary diploma/degree, ideally in commerce, business administration, or related experience
- Entrepreneurial mindset, with the ability to seek out and develop new business
Job Skills
Building Talent, Critical Thinking, Inspiring, Long Term Planning
Additional Job Details
Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: HUMAN RESOURCES & BMCC
Job Type: Regular
Pay Type: Salaried
Posted Date:
Application Deadline:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.
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