Leverage your expertise in lifecycle marketing as a Lifecycle Growth Manager at Gorgias. Drive onboarding, increase activation, and play a pivotal role in revenue expansion through AI-powered strategies.

In this high-impact individual contributor role, you will optimize end-to-end customer lifecycle experiences across various channels, from trial to renewal. With a focus on customer retention and growth, you will design signal-based campaigns in collaboration with product, customer support, and marketing teams, ensuring a seamless shopping experience within conversational commerce.

Key Responsibilities: • Own customer lifecycle strategy across multiple engagement channels • Design and launch targeted,



triggered marketing campaigns • Develop retention and churn-prevention initiatives • Collaborate closely with Product and CS teams • Build technical infrastructure with Marketing Operations

Requirements: • 5+ years in lifecycle marketing or CRM/email marketing • Experience with lifecycle/CRM platforms like Customer.io • Comfort using product data for campaign insights • Proven ability to drive alignment across stakeholders • Solid focus on improving existing processes

Maximize customer engagement while integrating marketing innovation at Gorgias. #J-18808-Ljbffr

📌 Lifecycle Growth Manager at Gorgias (Toronto)
🏢 Socket.dev
📍 Toronto