Elevate customer interactions as a Client Experience Manager at Sephora Canada. Lead and inspire a team to deliver exceptional service and maintain top sales performance in this full-time role.
In this pivotal position at Sephora’s Bayshore location in Ottawa, Ontario, you will oversee the sales floor, coaching Beauty Advisors to reach their highest potential. Your leadership will directly influence store performance through effective training and development initiatives. Collaborating closely with fellow managers, you’ll ensure a seamless client experience while managing events and visual merchandising.
Key Responsibilities:
• Train new and existing Beauty Advisors thoroughly
• Respond promptly to client feedback and issues




• Manage in-store events for client engagement
• Ensure visual merchandising aligns with standards
• Facilitate vendor interactions and product training
Requirements:
• Minimum 2-4 years in beauty, retail, or service management
• Proven track record of coaching and motivating teams
• Robust communication skills with business partners
• Ability to manage tough conversations effectively
• Proficiency in Windows, Word, and Excel
Lead a high-performing team and create memorable beauty experiences at Sephora Canada in Ottawa.
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📌 Client Experience Manager at Sephora (Ottawa)
🏢 Sephora USA
📍 Ottawa