Elevate client support as a Bilingual Customer Service Agent at National Bank's call centre. Utilize your communication skills to assist clients with their banking needs and electronic solutions.
In this role at National Bank, you will interact with clients across Canada, offering personalized solutions based on their banking needs. With requirements that include bilingualism in English and French, your training will start with a comprehensive seven-week program. This position opens doors to career advancement and internal mobility in a supportive environment.
Key Responsibilities:
• Answer incoming client calls with professionalism
• Listen closely to client needs and provide tailored assistance
• Help clients navigate banking applications effectively




• Advise clients on transaction and credit solutions
• Refer specialized client needs to appropriate colleagues
Requirements:
• High school diploma required
• Previous customer service experience essential
• Solid bilingual communication in English and French
• Demonstrate values of partnership and agility
• Willingness to develop skills and grow in the role
Support clients with personalized solutions while enjoying career growth opportunities as a Bilingual Customer Service Agent.
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📌 Bilingual Customer Service Agent National Bank (Sherbrooke)
🏢 National Bank of Canada
📍 Sherbrooke